Reference

Terms and Conditions That Cover Your Account

These Terms and Conditions set out how your agen76 account works — what you can do, what we expect, and how transactions via DANA, OVO, and GoPay are handled.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal verification stepsJurisdiction-dependent accessAccount suspension conditions

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these Terms and Conditions is unclear, or if you need to dispute a transaction outcome tied to a policy rule, our support team can walk you through it. Reach us through the channels below — have your account ID and the relevant wallet (DANA, OVO, or GoPay) transaction reference ready so we can resolve your query without delays.

What These Terms Actually Cover

agen76 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on agen76, you agree to these Terms and Conditions in full. They apply to every action you take — deposits, withdrawals, game sessions, and communications with our support team. Where you fund your account using DANA, OVO, or GoPay, the transaction is

1
subject both to our terms and to the relevant e-wallet provider's own conditions. You remain responsible for ensuring your wallet details are accurate before confirming any transfer. We do not process transactions on behalf of third parties; your registered wallet must match your verified account name.
2
If a mismatch is detected during withdrawal verification, we will pause the request and contact you through your registered channel before releasing funds. These terms can be updated; when that happens, we post the revised version at agen76/terms-conditions/ and the continued use of your account constitutes
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acceptance. Players in Jakarta and across Indonesia should note that access and eligibility depend on local law — use the platform only where it is permitted in your region. If any clause conflicts with applicable local regulation, that clause is limited to the extent the law
4
requires.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Handling

We keep your account data and transaction records in line with the commitments stated in these Terms. Here is how each key area works in practice — from how we store data to how you can request a change to your account details.

Data Retention

Account data and transaction records — including DANA, OVO, and GoPay transfer logs — are retained for the period required under our compliance obligations, then securely deleted.

Account Security

Login sessions use OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account pending your identity check.

Cookie and Session Terms

We use session cookies to keep your account active during play. Persistent cookies support wallet pre-fill for DANA, OVO, and GoPay. You can clear these in your browser or app settings at any time.

Requesting Account Changes

To update your registered wallet — switching from OVO to GoPay, for example — submit a request via live chat with your account ID and new wallet details. We verify before making the change.

Common Questions About These Terms

These are the questions we hear most often about how the Terms and Conditions apply to real account situations — deposits, withdrawals, wallet rules, and what happens when access changes.

Yes. Every transaction on your account — whether via DANA, OVO, or GoPay — falls under these terms. Your e-wallet provider's own conditions also apply alongside ours.

We will pause any pending withdrawal and reach out through your registered contact. You will need to verify ownership before the transaction is processed. Mismatched details are the most common reason for a withdrawal hold.

We post updates at agen76/terms-conditions/ when changes occur. Continuing to use your account after an update means you accept the revised version. We aim to notify you via your registered contact for material changes.

Send a request through live chat or email with your account ID. We will provide a summary of your transaction history, including wallet payment records, within a reasonable timeframe as permitted by our policy.

Accounts may be suspended for policy breaches including attempted third-party transactions, providing inaccurate registration details, or activity that conflicts with the eligibility rules set out in these terms.

Access depends on local law and is available only where permitted in your region. If you are unsure whether the platform is accessible where you are, check current local regulations before creating an account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your Account

How to Reach Us About These Terms

Account Security and Policy Handling

Common Questions About These Terms

01 Do these Terms and Conditions apply to all payment methods including DANA and OVO?

02 What happens if my registered wallet name does not match my account name?

03 Can agen76 change these Terms and Conditions without notice?

04 How do I request a copy of my account data or transaction history?

05 What are the conditions that could lead to account suspension?

06 Is access to agen76 available across all of Indonesia?

Terms & Conditions

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