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How agen76 Handles Your Personal Information

Your account data belongs to you. This page explains exactly what we collect when you register, deposit via DANA, OVO, or GoPay, and use the lobby — and what we do with it. Availability of our services depends on local law and eligible regions.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. Send your request through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat widget from your account dashboard to submit a data access or deletion request directly to our team.

Email Support

Write to our support address with your account ID and the specific data request — access, correction, or removal.

Account Settings

Some data preferences, including marketing contact opt-outs, can be adjusted directly inside your account settings page.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at every point where your data moves — from the moment you enter your details at registration through every DANA, OVO, or GoPay transaction. Here is what that looks like in practice across the four areas that matter most to your account.

Encryption in Transit

All data exchanged between your device and our servers travels over SSL. This covers login, account edits, and every payment instruction you send.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Retention Periods

Account and transaction records are kept for the period required by applicable law. Once that period ends and your account is closed, we delete personal identifiers from active systems.

Data Correction Requests

To update incorrect account details or request a copy of your stored data, contact support with your account ID. We aim to respond within the timeframe local regulations require.

What We Collect and Why

agen76 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the registration details you provide — name, contact information, and the payment method you connect, whether that is DANA, OVO, or GoPay. We log transaction records tied to your account wallet so we can verify deposits, process withdrawals, and

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resolve any disputes you raise with our support team. Device identifiers and session data are recorded to keep your login secure and detect unusual access patterns. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay
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is limited to what those processors need to complete your transaction — nothing more. Where local law in Indonesia requires us to retain records for a set period, we follow that requirement. Where it permits deletion on request, we honour that too. Our data practices apply
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where local law and eligible regions allow access to our platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often from account holders in Indonesia about how their data is handled, stored, and what rights they have.

We collect the name, contact details, and payment method you provide at sign-up. If you connect DANA, OVO, or GoPay, we record the account reference needed to process your transactions.

Yes. Contact our support team via live chat or email with your account ID. We will verify your identity and provide the data we hold within the timeframe local regulations require.

We share only what payment processors like DANA, OVO, and GoPay need to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Records are kept for the period required by applicable law in Indonesia. After your account closes and the retention period ends, personal identifiers are removed from active systems.

Send a deletion request to our support team with your account ID. Where local law permits deletion, we process it and confirm once complete. Some records may be retained for legal compliance.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can block or clear cookies through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How agen76 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Encryption in Transit

Cookie Use

Retention Periods

Data Correction Requests

Common Questions About Your Privacy

01 What personal data does agen76 collect when I register?

02 Can I request a copy of the data agen76 holds on me?

03 Does agen76 share my data with third parties?

04 How long does agen76 keep my account and transaction records?

05 How do I request deletion of my personal data?

06 What cookies does agen76 use and can I turn them off?

Privacy Policy

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